Digital Transformation : Your stakeholders

This is admittedly a short post, aimed at two specific thoughts and a free collateral for you to download.

We have often seen what many enterprises perceive the stakeholders to be for a Digital Transformation effort; usually a small-ish group of people at best. Because everyone talks about customers, they get included. But, vendors and other partners often get neglected.

In traditional industry companies, often large steering committees get formed. The size of these groups make them unwieldy, and sloth like in their movement which ends up reflecting on the way the program itself moves.

A true transformation implies that , for all practical purposes, everything in the enterprise should be new post the entire transformation. That is a lot of re-imagination, implementation, elbow grease and involvement from people. Hence, the conversation today about Stakeholders, and the Core Group.

Thought 1: The stakeholders
That is all groups of people in the enterprise. All line functions, all support functions. But also needs to include external entities, namely the customers, vendors and partners. Customers are who you transform for, and vendors (and partners) are people whose support you need.

Thought 2: The core group or the steering committee
This relatively small group of people needs to have representations from all stakeholders covering the breadth of the enterprise and importantly, the external entities too. These external entities are represented often by the groups who interact with them, could be sales and operations.

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