Category: Social

Data Security – A Strategic Approach to Future-Proof Hospitality

The Transformation Imperative: Hospitality in the Digital Age The hospitality industry is undergoing an overall industry-wide shift and transformation. AI, automation, and data-driven decision-making are revolutionizing guest experiences, streamlining operations, and redefining revenue models. However, transformation is not just about deploying technology—it requires a fundamental rethinking of business models....

Building Systems of Adaptation for Continuous Change – Beyond the AI Hype

hyper-connectivity, and AI are the constant backdrop of doing business. While digital transformation and artificial intelligence (AI) initiatives have become ubiquitous in boardrooms, many organizations remain trapped in cycles of reactive transformations. These episodic efforts may deliver short-term wins, but they fall short of equipping businesses for sustained relevance....

Reclaiming Leadership: Empowering Line Managers with AI

In an era where the demand for effective leadership has never been greater, many line managers find themselves caught between organizational pressures and the need for genuine employee engagement. As companies expand, responsibilities have increasingly shifted to HR, leaving managers struggling to connect with their teams. This article explores...

Does Technology build Customer Centricity?

In today’s highly competitive business environment, organizations that prioritize customer centricity have consistently proven to be more successful in their operations. This is particularly important for companies that deal with customers directly. Otherwise, the toll of customer satisfaction will be on revenue and market share. Data around Customer Centricity...

The White Collared Gig Economy in India – 2

This is the concluding part of this post on the Gig Economy and the changes it is bringing about in India. Let us now talk about India in specific. We already know that the gig economy has been prevalent in India, for a long time now, especially in agriculture....