Data Security – A Strategic Approach to Future-Proof Hospitality
The Transformation Imperative: Hospitality in the Digital Age The hospitality industry is undergoing an overall industry-wide shift and transformation. AI, automation, and data-driven decision-making are revolutionizing guest experiences, streamlining operations, and redefining revenue models. However, transformation is not just about deploying technology—it requires a fundamental rethinking of business models....
Reimagining Organizational Design with Composable Business Models
Composable business models are transforming organizations by prioritizing modularity and flexibility. This article explores their principles, benefits, challenges, and future relevance in a rapidly changing world....
Building Systems of Adaptation for Continuous Change – Beyond the AI Hype
hyper-connectivity, and AI are the constant backdrop of doing business. While digital transformation and artificial intelligence (AI) initiatives have become ubiquitous in boardrooms, many organizations remain trapped in cycles of reactive transformations. These episodic efforts may deliver short-term wins, but they fall short of equipping businesses for sustained relevance....
Reclaiming Leadership: Empowering Line Managers with AI
In an era where the demand for effective leadership has never been greater, many line managers find themselves caught between organizational pressures and the need for genuine employee engagement. As companies expand, responsibilities have increasingly shifted to HR, leaving managers struggling to connect with their teams. This article explores...
Does Technology build Customer Centricity?
In today’s highly competitive business environment, organizations that prioritize customer centricity have consistently proven to be more successful in their operations. This is particularly important for companies that deal with customers directly. Otherwise, the toll of customer satisfaction will be on revenue and market share. Data around Customer Centricity...
Five Deadly Digital Transformation Sins
Some of our previous conversations around Digital Transformation (DX) have been around the probability of its success in your organization, where it should be led from and so on. We push collaboration, strategic alignment and leadership as the sine qua non, in our DX strategy engagements too. What we...
Cloud Adoption – Who is Responsible?
Appears, if you read news reports, that phenomenal percentages of companies have started, accelerated or have completed their Digital Transformation during the last 15 – 18 months due to COVID. Similarly, COVID certainly has dramatically accelerated the pace of cloud adoption . But, these reports need an extent of...