Category: Social

hyper-connectivity, and AI are the constant backdrop of doing business. While digital transformation and artificial intelligence (AI) initiatives have become ubiquitous in boardrooms, many organizations remain trapped in cycles of reactive transformations. These episodic efforts may deliver short-term wins, but they fall short of equipping businesses for sustained relevance....

In an era where the demand for effective leadership has never been greater, many line managers find themselves caught between organizational pressures and the need for genuine employee engagement. As companies expand, responsibilities have increasingly shifted to HR, leaving managers struggling to connect with their teams. This article explores...

when your relationship manager ghosts you and cites an internal call that she is on ...

The 27th March IPL match between Sunrisers Hyderabad (SRH) and Mumbai Indians (MI) showcased a historic event, with SRH smashing a remarkable 277 runs. Since, of course, they beat their own record and scored a 287. We might have just seen the world of cricket change for ever, for...

In today’s highly competitive business environment, organizations that prioritize customer centricity have consistently proven to be more successful in their operations. This is particularly important for companies that deal with customers directly. Otherwise, the toll of customer satisfaction will be on revenue and market share. Data around Customer Centricity...

This is the concluding part of this post on the Gig Economy and the changes it is bringing about in India. Let us now talk about India in specific. We already know that the gig economy has been prevalent in India, for a long time now, especially in agriculture....

Some of our previous conversations around Digital Transformation (DX) have been around the probability of its success in your organization, where it should be led from and so on. We push collaboration, strategic alignment and leadership as the sine qua non, in our DX strategy engagements too. What we...

Gig economy, gig workers, moonlighting, an IT services major firing some 300 people; all suddenly rather topical, isn’t it? Everyone is talking about it and has an opinion. Well, so do we. But, before we get there, let us do a quick snapshot on the genesis and what this...

Here is a post about process execution using four aviation related incidents as examples. No harm was caused in three of those, but in the first one below, people lost lives. In essence flying a plane, and its operations on the ground are expected to be a streamlined process....

Suhas Dutta As we engage with organizations taking baby Digital Transformation steps, we notice commonalities. Some of those commonalities pose stumbling blocks, especially in traditionally run companies. Most, are easy to guess e.g. lack of overall planning or strategy, inadequate investments, leadership / ownership at the wrong level or...