Category: People, Culture

Many organizations unknowingly accumulate hidden inefficiencies—organizational debt—that hinder growth and innovation. This in-depth analysis explores the cost of transformation, real-world case studies, and strategies to mitigate these unseen burdens....

As workplaces evolve, human creativity and AI efficiency are increasingly intertwined. This shift is reshaping collaboration, especially in co-working environments. Today, we explore how to balance human and algorithmic capital in the workplace....

In an era where the demand for effective leadership has never been greater, many line managers find themselves caught between organizational pressures and the need for genuine employee engagement. As companies expand, responsibilities have increasingly shifted to HR, leaving managers struggling to connect with their teams. This article explores...

when your relationship manager ghosts you and cites an internal call that she is on ...

The 27th March IPL match between Sunrisers Hyderabad (SRH) and Mumbai Indians (MI) showcased a historic event, with SRH smashing a remarkable 277 runs. Since, of course, they beat their own record and scored a 287. We might have just seen the world of cricket change for ever, for...

In today’s highly competitive business environment, organizations that prioritize customer centricity have consistently proven to be more successful in their operations. This is particularly important for companies that deal with customers directly. Otherwise, the toll of customer satisfaction will be on revenue and market share. Data around Customer Centricity...

Some of our previous conversations around Digital Transformation (DX) have been around the probability of its success in your organization, where it should be led from and so on. We push collaboration, strategic alignment and leadership as the sine qua non, in our DX strategy engagements too. What we...

Gig economy, gig workers, moonlighting, an IT services major firing some 300 people; all suddenly rather topical, isn’t it? Everyone is talking about it and has an opinion. Well, so do we. But, before we get there, let us do a quick snapshot on the genesis and what this...

Here is a post about process execution using four aviation related incidents as examples. No harm was caused in three of those, but in the first one below, people lost lives. In essence flying a plane, and its operations on the ground are expected to be a streamlined process....

Suhas Dutta As we engage with organizations taking baby Digital Transformation steps, we notice commonalities. Some of those commonalities pose stumbling blocks, especially in traditionally run companies. Most, are easy to guess e.g. lack of overall planning or strategy, inadequate investments, leadership / ownership at the wrong level or...