Category: Strategy

The Transformation Imperative: Hospitality in the Digital Age The hospitality industry is undergoing an overall industry-wide shift and transformation. AI, automation, and data-driven decision-making are revolutionizing guest experiences, streamlining operations, and redefining revenue models. However, transformation is not just about deploying technology—it requires a fundamental rethinking of business models....

How regenerative organizations go beyond sustainability to create systems that thrive, adapt, and contribute positively to the world....

Many organizations unknowingly accumulate hidden inefficiencies—organizational debt—that hinder growth and innovation. This in-depth analysis explores the cost of transformation, real-world case studies, and strategies to mitigate these unseen burdens....

As workplaces evolve, human creativity and AI efficiency are increasingly intertwined. This shift is reshaping collaboration, especially in co-working environments. Today, we explore how to balance human and algorithmic capital in the workplace....

Composable business models are transforming organizations by prioritizing modularity and flexibility. This article explores their principles, benefits, challenges, and future relevance in a rapidly changing world....

hyper-connectivity, and AI are the constant backdrop of doing business. While digital transformation and artificial intelligence (AI) initiatives have become ubiquitous in boardrooms, many organizations remain trapped in cycles of reactive transformations. These episodic efforts may deliver short-term wins, but they fall short of equipping businesses for sustained relevance....

Everyone loves a high Net Promoter Score (NPS), right? It’s a corporate favorite. Companies proudly flaunt their NPS scores as if they’re a sure path to growth. But here’s the hard truth: NPS is broken. Despite its popularity, NPS doesn’t directly drive customer retention or acquisition. In fact, it...

when your relationship manager ghosts you and cites an internal call that she is on ...

AI is only as good as the data it's fed. High-quality data is crucial for accurate and reliable AI models. Organizations must invest in data quality, availability, and security to unlock the full potential of AI....

The 27th March IPL match between Sunrisers Hyderabad (SRH) and Mumbai Indians (MI) showcased a historic event, with SRH smashing a remarkable 277 runs. Since, of course, they beat their own record and scored a 287. We might have just seen the world of cricket change for ever, for...