Before you start the Transformation…
Suhas Dutta As we engage with organizations taking baby Digital Transformation steps, we notice commonalities. Some of those commonalities pose stumbling blocks, especially in traditionally run companies. Most, are easy to guess e.g. lack of overall planning or strategy, inadequate investments, leadership / ownership at the wrong level or...
Cloud Adoption – Who is Responsible?
Appears, if you read news reports, that phenomenal percentages of companies have started, accelerated or have completed their Digital Transformation during the last 15 – 18 months due to COVID. Similarly, COVID certainly has dramatically accelerated the pace of cloud adoption . But, these reports need an extent of...
The world of RPA needs Open Standards
As a technology develops, proliferates, matures along with demand, people start questioning its ability (or lack thereof) to deliver on promised improvements in innovation, new (or increased) revenue streams and cost savings and the like. Those three are the final outcomes in any case. And now, those questions are...
Bending the Consulting Moral Compass
Ethics has become an area of challenge for some players in the management consulting industry. The reason for this is complex in way of implementation....
5 Trends impacting CPG in 2021
Some trends in 2021 will be telling for the future of the Consumer Products industry, and definitely for many brands within. Whether they can pick the steam from the pandemic year or not will make the difference. Can they recognize the trends and the shifts?...
Is your RPA ROI getting eroded?
Though we all know that Process Automation, either simple RPA, or intelligent, can bring in 30-75% cost savings, we often see the ROI getting eroded. Why does that happen?...
The Indian airline industry must join the Cloud party.
As it is though cloud has become the norm in many other industries, aviation is a bit late to the party. Quick consideration of the symptoms seems to indicate that Indian commercial airlines may not even have seriously started....
The “culture” of free food and beer, birthday cakes, office parties and open floor plans
Last week has been interesting. Not just because of the usual webinars, online interviews and potential collaboration related conversations. But, because “culture” came up as a topic of conversation; and the repetitive occurrence makes me write this irreverent piece which might lose me some friends. Often, “collaborative” is how...
Heralding a new Era for Supply Chains?
The pandemic led disruptions, but also created opportunities for supply chains across the world. This complexity, along with politics and environmental pressures needs a longer lasting response....
Emerging technology trends for CIOs and CDOs to consider for Customer Experience (CX) strategy.
The Gartner Hype Cycle 2020 forces the CIO, CDO to consider these three emerging tech areas for their Customer Experience...