Category: Technology

Data Security – A Strategic Approach to Future-Proof Hospitality

The Transformation Imperative: Hospitality in the Digital Age The hospitality industry is undergoing an overall industry-wide shift and transformation. AI, automation, and data-driven decision-making are revolutionizing guest experiences, streamlining operations, and redefining revenue models. However, transformation is not just about deploying technology—it requires a fundamental rethinking of business models....

Building Systems of Adaptation for Continuous Change – Beyond the AI Hype

hyper-connectivity, and AI are the constant backdrop of doing business. While digital transformation and artificial intelligence (AI) initiatives have become ubiquitous in boardrooms, many organizations remain trapped in cycles of reactive transformations. These episodic efforts may deliver short-term wins, but they fall short of equipping businesses for sustained relevance....

NPS is Broken and why is it Leading You Astray

Everyone loves a high Net Promoter Score (NPS), right? It’s a corporate favorite. Companies proudly flaunt their NPS scores as if they’re a sure path to growth. But here’s the hard truth: NPS is broken. Despite its popularity, NPS doesn’t directly drive customer retention or acquisition. In fact, it...

5 Hacks for Optimizing Cloud Costs

Two wars continue, violence is starting to break out in different European nations and global economic uncertainties continue to loom large. This is making businesses are scrutinizing their IT expenditures, and particularly cloud computing. While cloud adoption has revolutionized business agility and innovation, its associated costs can quickly spiral...

Fashion Retail Industry needs to work its Supply Chain

In today’s rapidly evolving fashion retail landscape, consumer expectations have soared to unprecedented heights. They demand not only speed in design and delivery but also hold a keen eye on sustainability standards. Navigating this complex terrain, fashion retailers are dismantling traditional supply chain hurdles to embrace a groundbreaking approach:...