Building Systems of Adaptation for Continuous Change – Beyond the AI Hype
hyper-connectivity, and AI are the constant backdrop of doing business. While digital transformation and artificial intelligence (AI) initiatives have become ubiquitous in boardrooms, many organizations remain trapped in cycles of reactive transformations. These episodic efforts may deliver short-term wins, but they fall short of equipping businesses for sustained relevance....
NPS is Broken and why is it Leading You Astray
Everyone loves a high Net Promoter Score (NPS), right? It’s a corporate favorite. Companies proudly flaunt their NPS scores as if they’re a sure path to growth. But here’s the hard truth: NPS is broken. Despite its popularity, NPS doesn’t directly drive customer retention or acquisition. In fact, it...
Reclaiming Leadership: Empowering Line Managers with AI
In an era where the demand for effective leadership has never been greater, many line managers find themselves caught between organizational pressures and the need for genuine employee engagement. As companies expand, responsibilities have increasingly shifted to HR, leaving managers struggling to connect with their teams. This article explores...
When your Relationship Manager Ghosts …and Why Company Culture Causes Your Calls to Disappear
when your relationship manager ghosts you and cites an internal call that she is on
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Data and Artificial Intelligence. The Fuel for the Fire
AI is only as good as the data it's fed. High-quality data is crucial for accurate and reliable AI models. Organizations must invest in data quality, availability, and security to unlock the full potential of AI....
Insights from the 277 Run IPL Watershed: 5 ways New Cricket Reflects the Dynamics of Modern Workplaces
The 27th March IPL match between Sunrisers Hyderabad (SRH) and Mumbai Indians (MI) showcased a historic event, with SRH smashing a remarkable 277 runs. Since, of course, they beat their own record and scored a 287. We might have just seen the world of cricket change for ever, for...
Dark Patterns and the Behavioral Economics of Manipulation
The world of enterprise, and the world of retail are quagmires which deals with the intricacies and often the irrationalities of the human mind. That gave rise to the use of dark patterns and the advent of scientific manipulation through the use of behavioral economics. But wait, lets take...
5 Hacks for Optimizing Cloud Costs
Two wars continue, violence is starting to break out in different European nations and global economic uncertainties continue to loom large. This is making businesses are scrutinizing their IT expenditures, and particularly cloud computing. While cloud adoption has revolutionized business agility and innovation, its associated costs can quickly spiral...
Fashion Retail Industry needs to work its Supply Chain
In today’s rapidly evolving fashion retail landscape, consumer expectations have soared to unprecedented heights. They demand not only speed in design and delivery but also hold a keen eye on sustainability standards. Navigating this complex terrain, fashion retailers are dismantling traditional supply chain hurdles to embrace a groundbreaking approach:...
Cloud Migration and Modernisation in 2023: 5 Trends
We know, embracing cloud technologies can transform organizations and push them towards highest levels of their businesses. Cloud adoption for organizations may mean Cloud Migration and Migration of traditional / legacy architecture to the cloud, and what already has migrated. A quick check of available stats show the irreversible...