Emerging technology trends for CIOs and CDOs to consider for Customer Experience (CX) strategy.
The Gartner Hype Cycle 2020 forces the CIO, CDO to consider these three emerging tech areas for their Customer Experience...
Holding the CIO helm steady post lay offs
It is a complex job to keep the CIO organization steady in the face of budget cuts, layoffs and the additional pressure of performing for the Digital Transformation. ...
Making Digital Transformation strategy practical
Short read on how to measure Digital Transformation strategy on its impact and deliverability. Experience based. ...
5 internal changes for a successful Digital Transformation
As you start the Digital Transformation program, there are five sets of internal changes that you need to make to ensure success. Read on to know more......
Liberated by Automation.
Drudgery of work almost invariable leads to higher attrition rates. Automation can help in improving people morales. ...
Making IT Operations efficient. 5 Steps.
If it hasn’t happened in your company yet, there is a strong likelihood that it will. CIO / IT budget cut, that is. Unless of course the company is cash rich and there is no investor (or shareholder) pressure. The IT budgets were up earlier this year. I remember...
Digital Transformation : Your stakeholders
Know the stakeholders in a Digital Transformation program, and who should form the steering committee. Get free slide download...
5 Steps to start your Automation journey.
Automation needs to be undertaken often, not just to save cost but even for a revenue uptick. Here are five steps to starting the journey. ...
Achieving ROI on Automation. 5 Components.
Automation projects of different types continue to be in fashion. Though often the ROI of the investment remains suspect. What components should the calculation comprise?...
5 Lynchpins to prevent a Digital Transformation fail.
84% probability that your Digital Transformation will fail. Do you know why? Here are the top 5 ways to prevent it...