Appears, if you read news reports, that phenomenal percentages of companies have started, accelerated or have completed their Digital Transformation during the last 15 – 18 months due to COVID. Similarly, COVID certainly has dramatically accelerated the pace of cloud adoption . But, these reports need an extent of...

As a technology develops, proliferates, matures along with demand, people start questioning its ability (or lack thereof) to deliver on promised improvements in innovation, new (or increased) revenue streams and cost savings and the like. Those three are the final outcomes in any case. And now, those questions are...

Ethics has become an area of challenge for some players in the management consulting industry. The reason for this is complex in way of implementation....

Some trends in 2021 will be telling for the future of the Consumer Products industry, and definitely for many brands within. Whether they can pick the steam from the pandemic year or not will make the difference. Can they recognize the trends and the shifts?...

Though we all know that Process Automation, either simple RPA, or intelligent, can bring in 30-75% cost savings, we often see the ROI getting eroded. Why does that happen?...

As it is though cloud has become the norm in many other industries, aviation is a bit late to the party. Quick consideration of the symptoms seems to indicate that Indian commercial airlines may not even have seriously started....

Last week has been interesting. Not just because of the usual webinars, online interviews and potential collaboration related conversations. But, because “culture” came up as a topic of conversation; and the repetitive occurrence makes me write this irreverent piece which might lose me some friends. Often, “collaborative” is how...

The pandemic led disruptions, but also created opportunities for supply chains across the world. This complexity, along with politics and environmental pressures needs a longer lasting response....

The Gartner Hype Cycle 2020 forces the CIO, CDO to consider these three emerging tech areas for their Customer Experience...

Business transformation programs, in the past, used to focus primarily on productivity improvement— using the “better, faster, cheaper” philosophy. Made sense because disciplined efforts raised productivity, accountability, transparency, execution, and the speed of decision making. It provided quick results to improve the bottom line. This doesn't cut...